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Endoscope Field Service Engineer

RGF HR Agent Vietnam Co., LTD
Ngày cập nhật: 14/09/2017

Thông Tin Tuyển Dụng

Mô tả Công việc

GENERAL INFORMATION

  • Work location: District 1, HCMC
  • Work time: Monday - Friday (8:00am - 5:00pm)
  • Salary range: GROSS 700 - 1000 USD
  • Allowance(s): Mobile phone provided / Taxi card / Business trip allowance (based on actual cost)
  • Bonus and incentives: 13th month bonus (fixed) / Performance bonus (averagely 2.5-3 months) and salary review once per year
  • Benefit(s): SHUI / Annual health check / Company trip
  • Selection process: Three rounds (National Sales Manager and South Sales Manager -> Medical Division Manager -> CEO and HR Manager)

JOB DUTIES

  • Report to South Sales Manager (Vietnamese female, 30s)
  • Team size: around 10 people in both South and North endoscope teams
  • Team structure: Medical Division Manager -> National Sales Manager for Endoscope -> South Sales Manager -> Assistant to Sales Manager / Sales Leader / Sales Executive -> Sales Admin -> Field Service Engineer (this position)

Job Responsibilities:

Repair Quality

  • Ensure all endoscope repairs are carried out within targets set by Service Manager
  • Ensure the quality of all endoscope repairs comply with the manufacturers’ standards
  • Ensure proper and adequate tools and jigs are kept for smooth operation (a list of tools and jigs must be kept updated at all time and must be identifiable by labels and/or pictures and store in proper location)
  • Ensure all incoming endoscopes are properly reprocessed before the workshop
  • Do coming inspection for dedicated endoscopes; make sure all repaired endoscopes passed final inspection before return to customers

Field Service Activities

  • Install new equipment
  • Contact customers and get periodic service contract
  • Fill out the required form for each case of installation/repair/service (installation protocol, technical checking report, parts order sheet, technical report…)
  • Explain regarding scope found users’ mishandling, no fault and within manufacturer standard
  • Visit customers and investigate reasons for rejection of repaired scope

Yêu Cầu Công Việc

Desirable Background and Experience:

  • Qualification: Bachelor Degree in Electronics or Biomedical Engineering
  • Language skills:    English business level
  • At least 2+ years of experience working at similar positions in medical equipment field (foreign companies are preferable)

Desirable Characters:

  • Gender: Male preferable
  • Age: Up to 35
  • Excellent communication and interpersonal skills
  • Personality: hard-working, self-motivated, good teamwork
  • Willing to go on occasional business trips around the assigned market (from Danang to Camau) 

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: < 35
  • Giới tính: Nam
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

RGF HR Agent Vietnam Co., LTD

RGF stands for RECRUIT GLOBAL FAMILY , a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd....Chi tiết
Job tags / Kỹ năng:Endoscope Field Service Engineer

Endoscope Field Service Engineer

RGF HR Agent Vietnam Co., LTD

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