WHAT DOES AN INSIDE SALES REPRESENTATIVE DO? An Inside Sales Representative, or Salesperson sells products and services online or in a store or office environment. Your primary duties include understanding the customers’ needs, you must be comfortable making dozens of calls per day, identifying new sales opportunities through calls and emails and helping Field Sales Executives close sales deals. RESPONSIBILITIES
Inside Sales Representatives communicate with customers to understand their needs and generate new leads. Other duties and responsibilities of Inside Sales Representatives include:
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Communicating with customers to understand their needs and requirements and identify sales opportunities
Answering customers’ questions, resolving their concerns and providing additional information via calls and emails
Explaining and demonstrating the functions and features of products and services
Maintaining and improving the database of prospects
Team with channel partners to build pipeline and close deals
Research accounts, identify key players and generate interest
Researching for new leads
Keeping up to date with product and service information and competitor offers
Upselling products and services
SKILLS
Excellent customer service skills
Excellent verbal communication and active listening skills
Experience working with telephones and handling multiple calls and emails daily
Patience, time management skills and the ability to prioritize tasks
Ability to work independently and as part of a team
Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts and percentages
Liaise with the Supervisor to improve daily tasks to achieve process efficiency & shorten leadtime
Job Requirement
Diploma in Business (preferable) or equivalent
At least one year of experience selling products or services of a company in a Telesales environment or Customer Contact Centre.
Fluent in Chinese language (HSK4 above) or English is an advantage.
Location
Ha Noi
SF International, 14h1 Ngõ 20 Trần Kim Xuyến, Yên Hoà, Cầu Giấy, Hà Nội
More Information
Degree:
College
Other extras:
Health Insurance: 24/7 healthcare insurance for full-time employees.
Annual Health Check-ups: Regular medical check-ups every year.
Company Culture: Team building activities, corporate events, and a dynamic, creative work environment.
Salary Review: Annual salary evaluation based on performance.
Probationary period: 2month
Training opportunities:
Development Opportunities: Advanced training to enhance skills and expertise.
Career Growth: In-depth training with a clear career progression path.
Age:
25 - 35
Working time: 8:30 AM - 6:00 PM, Monday to Friday.
Colleagues: Work Environment: Dynamic and creative, with opportunities to engage with new technologies.
Benefit:
Salary & Bonus: Competitive income with performance-based and project-based bonuses.
Benefits: Full social, health, and unemployment insurance, along with paid leave as per regulations.
Insurance Contribution: 85% of the official salary covered for insurance.
Holidays: Leave Policy: 12 days of annual leave per year, with an additional day for every 5 years of service.
