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Công Ty TNHH Phát Triển Nam Hội An

Cashier

Công Ty TNHH Phát Triển Nam Hội An
Ngày cập nhật: 04/11/2019

Thông Tin Tuyển Dụng

Mô tả Công việc

Customer Service

  • Ensures the delivery of brand promise and provides exceptional guest service at all times.
  • Provides excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.
  • Ensures Food and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.

Operational

  • Ensures that minimum brand standards have been implemented.
  • Embraces all Touches of New World Hotel and the Food and Beverage Top 20.
  • Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
  • Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
  • Maintains par stocks of all equipment and guest supplies as required.
  • Sets up venue as per guest requirement.
  • Checks/ tests all audio vision equipment prior to any function.
  • Places all signage for functions at proper place/ location.
  • Assists to handle any last minutes guest’s request and consults immediate Team Leader for advice or solution if encounter any difficulties.
  • Ensures all linens and equipment are clean before sending to the store.
  • Works closely with the Housekeeping Department to ensure cleanliness of the function venue at all times.
  • Works closely with the Engineering Department to ensure the serviceability of all equipment throughout the function.
  • Works closely with the Art Department in decorating the function venue.
  • Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary.
  • Fully conversant with all aspects of the Micros System.
  • Computes bill and accepts payment as required.
  • Performs the function of cashier as required.
  • Verifies cash received ensuring only genuine money been collected.
  • Verifies all credit cards presented by guest before to validity of the card.
  • Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

Personnel

  • Supports the implementation of The People Brand, demonstrating and reinforcing New World Values and Culture Characteristics.

Yêu Cầu Công Việc

  • Able to converse in English
  • Able to perform shift works

Thông tin khác

  • Hình thức: Thời vụ/ Nghề tự do

Giới thiệu về công ty

Công Ty TNHH Phát Triển Nam Hội An

hoiana.comQui mô công ty: 100-4000
Hoi An South Development Project is located in Thang Binh and Duy Xuyen District, Quang Nam Province. The Project includes nearly 1,000 hectares with total...Chi tiết

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Cashier

Công Ty TNHH Phát Triển Nam Hội An

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