JAC’s client is a foreign real estate investor is looking for a Commercial Operation Manager for mall project Location: Ho Chi Minh/Binh Duong
Implement leasing smoothly based on the director's guidelines and stay updated on retail market trends through surveys and analysis, ensuring team members can meet their targets effectively.
Lead staff in successful negotiations as planned, aiming for optimal company profit and tenant relationship establishment.
Prepare and deliver precise and professional leasing/operational documents, procedures, and reports. Additionally, provide comprehensive training and closely supervise workload management for smooth operations.
Analyze current mall performance, survey competitors, and track retail market trends to propose enhancement plans for existing malls and innovative ideas for future mall development.
Manage overall operations and facilities, ensuring commercial properties are well-maintained.
Oversee the quality of outsourced service providers (cleaning, security, landscaping, pest control, etc.).
Balance revenue and costs to achieve profitability, while also coordinating tenant fit-outs.
Identify and collaborate with service and procurement suppliers.
Effectively communicate, support, and manage tenants' daily operations while nurturing positive relationships.
Enhance operational efficiency according to actual conditions, thereby optimizing general management
Evaluate current tenant performance and suggest operational improvements.
Address tenant complaints, service requests, and collaborate with other teams for issue resolution and performance enhancement.
Support the implementation of marketing and promotional strategies for projects.
Fulfill other tasks assigned by superiors as needed.
Yêu Cầu Công Việc
Education: Bachelor’s degree in Economics, Hospitality, Hotel management
At least 3 years of experience in operating the commercial project/ mall