Tuyển dụng Customer Success tại CÔNG TY TNHH BIZZI VIETNAM 2023

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Địa điểm

Hồ Chí Minh

Phúc lợi

Research companies and individuals to develop customer profiles for prospecting
Working directly with Customers and Partners for developing, implementing the whole project.
Be the key customer point of contact for queries relating to the platform, technology and customer experience. Developing and maintaining strong relationships with all customers.
Validate hidden or arising needs of customers after the implementation process to propose more suitable technology solutions.
Works with customers to ensure they're receiving the tools and support needed to achieve their goals.
Onboard new customers, follow up on renewals, encourage upsells and cross-sells.
Support and care for customers to ensure they are most satisfied with the service.
Collect, consolidate and communicate customer feedback internally to enable improvements to the product.
Some other jobs as required by Line Manager.

Graduated from College, University majoring in Foreign Trade, Economics, Business Administration, English, Information Technology, Electronics and Telecommunications...
Minimum 6 months of experience in Sales, Customer Success
Candidates with experience in the B2B model in the field of IT, Software, Electronics, Accounting is a plus
High sense of responsibility, proactive and eager to learn
Good negotiation, presentation and communication skills
Thinking and problem-solving abilities