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BellSystem24-Việt Nam

[H5] CUSTOMER SERVICE (ENGLISH LINE) - GOJEK PROJECT

BellSystem24-Việt Nam
Địa điểm

Hồ Chí Minh

Maps
  • Lương

    9 Tr - 10 Tr VND

  • Kinh nghiệm

    Chưa có kinh nghiệm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    01/07/2024

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Mô tả Công việc

TASK DUTIES:

  • To assist Gojek’s customers (end-users) via non-call and call channels.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate information and solutions by using the right methods/tools.
  • Go to the extra mile to engage customers.
  • Work with Customer Service Teamleader to ensure proper customer service is being delivered

WORKING TIME: Work in rotating shifts (6 days/week), including day shift and night shift as following:

• S1: from 06:00 to 15:00; • S6: from 11:00 to 20:00

• S2: from 07:00 to 16:00; • S7: from 12:00 to 21:00

• S3: from 08:00 to 17:00; • S8: from 13:00 to 22:00

• S4: from 09:00 to 18:00; • S9: from 14:00 to 23:00

• S5: from 10:00 to 19:00; • S10: from 21:30 to 06:30 next day

WORKING LOCATION: 8A Huynh Lan Khanh, Ward 2, Tan Binh District, HCMC

Yêu Cầu Công Việc

PERSONNEL SPECIFICATION:

  • Having at least 6 monthes experiencing in contact center or customer service is a huge plus.
  • Being good at English speaking (no interuption, clear pronunciation) and writing is required.

SALARY & BENEFITS: 

  • Salary: 10,000,000 VND (gross) at start.
  • Social insurance and company exclusive benefits from BellSystem24 Vietnam and Gojek Vietnam.
  • Great opportunities to be upgraded to Teamleader or Operation member (such as Quality Assurance, Administrator) after 6 months (or sooner) hard working 

Thông tin khác

  • Độ tuổi: Không giới hạn tuổi
  • Lương: 9 Tr - 10 Tr VND
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