02/12/2023
Nhân viên chính thức
Cạnh tranh
2 - 3 Năm
Quản lý
31/12/2023
1. Support Branch manager to manage branch’s business
- Regularly monitor business plan and assigned targets at branch.
- Ensure the quality and effectiveness of business operation as well as customer service at branch.
- Develop the relationship with local potential customers/ partners and community.
- Ensure the compliance with laws and IVB’s regulations.
2. Sales operation
- Drive business development and manage the overall activities of Marketing & Customer relation Department with aims to meet the KPIs.
- Execute sale and customer relationship in assigned portfolio: to instruct, manage, assign, guide assigned staff in sale operation, customer relationship, and marketing new customers and exploit existing customers.
- Manage and approve the banking activities under authorization.
- Analyze market/customer’s need, maximize sales opportunity, actively promote and motivate employee to cross-sale products & services.
- Manage portfolio, evaluate and monitor business performance of assigned customers… in order to increase income under KPIs.
- Manage and handle loan: check, supervise staff to supervise and urge the debt payment at maturity date, check and monitor customer before, during and after credit granting…
3. Employee management and training
- Monitor, manage the overall operations, assign business target and evaluate employees.
- Train, coach employees to improve skills and capacity as Branch manager’s assignments.
4.Others
Other tasks will be mandated or assigned by Branch Manage
1. Knowledge, work experiences
- Bachelor Degree from university with major in banking, finance, business administration or equivalent.
- Knowledge on banking products and services
- Knowledge on macro-economy, banking-finance, SBV regulations and laws relating to banking operation
- Skills of advanced credit analysis and appraisal in corporate and retail banking.
- At least 04 year working experiences in banking-finance and 02 years in management level.
2. Skills
- Good leadership and management skills
- Business management skills
- Personnel management skills, communication, sale and negotiation skills
- Analysis and sale skills
- Proficient English skills, TOEIC from 700 and above (for FID/foreign Business Department) and from 600 and above (for Domestic Business Department) or equivalent.
KPIs
- Financial indicators (ex: profit, active card number, growth of loan/deposit, NPL ratio, etc.
- Operation indicators (ex: client complaint rating, etc)
- Customer indicators (ex: number of new customers, etc)
- Development/personnel indicators (ex: employee satisfaction level)
(KPIs as the regulation of IVB on each period).
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