Secretary – Food and Beverage

Công Ty TNHH Phát Triển Nam Hội An

Ngày cập nhật: 04/12/2019

Thông Tin Tuyển Dụng

Nơi làm việc: Đà Nẵng, Quảng Nam

Lương: Cạnh tranh
Ngành nghề: Nhân sự, Thực phẩm & Đồ uống

Hết hạn nộp: 02/01/2020
Cấp bậc: Nhân viên

Mô tả Công việc

Provides administrative support to Division Head and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
Locates and attaches appropriate file correspondence to be answered by Division Head.
Types, files, and upkeeps all private and confidential matters related to the department.
Sets up a systematic and efficient filing system (soft copy only), both for hardcopies as well as all electronic data, that enables quick retrieval.
Ensures all files (soft copy folders) are kept up-to-date at all times.
Prepares the relevant materials for all meetings attended by the Division Head: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.
Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
Makes copies of correspondence or other printed matters where necessary.
Types, takes dictation and minutes, draft letters, files and traces and composes correspondence.
Monitors and maintains the proper appearance of the Division’s office area.
Maintains organized files.
Reads and routes incoming mail and outgoing correspondences.
Handles outgoing mails by courier.
Ensures travel authorization forms are fully completed and signed by the respective executive before handing over to the Director of Finance for signature.
Handles monthly requisition of stationeries/general and dry goods stores.
Checks and updates employees’ attendance records for Division Head’s approval and obtain individual employee’s signature before forwarding it to Paymaster.
Handles franking of mails for the Division.
Ensures the delivery of brand promise and provides exceptional guest service at all times.
Provides excellent service to internal customers in other departments as appropriate.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Maintains positive guest and colleague interactions with good working relationships.
Greets visitors, ascertains nature of business, and directs visitors to appropriate employee.
Ensures Food and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.

Yêu Cầu Công Việc

Possess a minimum 1 year of working experience in related field for this position
Able to multi-task, responsible, resourceful and proactive with a sense of urgency
Excellent command of English (spoken and written) is essential
Well organize, conscientious and attentive to details
Competent in internet usage and MS Office (i.e. MS Word, Excel and Power Point)
People and customer oriented, motivator and self-starter

Thông tin khác

Hình thức: Nhân viên chính thức

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