A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams and training new staff.
Deliver excellent service to ensure high levels of customer satisfaction.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items.
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Ensure high levels of customers satisfaction through excellent service.
Complete store administration and ensure compliance with policies and procedures.
Maintain outstanding store condition and visual merchandising standards.
Conduct personnel performance appraisals to assess training needs and build career paths.
Deal with all issues that arise from staff or customers.
Be a shining example of well behavior and high performance.
Additional store manager duties as needed.
Direct and oversee the recruitment, selection, training and development of staff to build and sustain a high performing team.
Performance manage staff including appraisals, disciplining, counseling, coaching, motivation and mentoring.
Ensure compliance with all labor laws and regulations.
Promote collaboration between staff members to develop a productive work environment.
Schedule and assign employees to meet operational requirements and maximize productivity.
Other jobs directly assigned by the superiors.
Yêu Cầu Công Việc
You have:
Experience in the retail environments and experience in new store openings.
At least 5 years of working experience as Manager level. Experience in high-end industries or alcoholic beverages, Cigar is preferred.
Experience in managing training, mentoring and supervising new team members.
Proven track record in sales and relationship development.
An established track record in meeting deadlines, achieving KPI’s and new store openings.
Fluency English.
Thông tin khác
Bằng cấp:
Cao đẳng
Phụ cấp khác:
- Mobile phone
- Petro/Parking
Thời gian thử việc: 2 months
Cơ hội huấn luyện:
- In-depth product training by experts
- Trained in sales skills
Độ tuổi:
Không giới hạn tuổi
Thời gian làm việc: Follow by shift
Phúc lợi:
- Full benefit according to the law
- High salary
- Convenient and luxurious working environment
- Monthly Incentive