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Saint-Gobain Vietnam

Warehouse & CS Supervisor ( Đà Nẵng)

Saint-Gobain Vietnam
Ngày cập nhật: 06/07/2021

Thông Tin Tuyển Dụng

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Xe đưa đón
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Mô tả Công việc

- Supporting customer care activities of distribution channels and project channels of FGM South (North Central):

o Control debts, compare debts with customer

o Controlling parts except promotion, card payment, gifts ... according to each order to ensure customers' benefits

o Control load, vehicle registration compared to orders.

o Receive comments or complaints from customers and solve them quickly and effectively

- Internal customer care activities:

o Support sales department to manage sales in the right area

o Support marketing to provide vehicle follow-up to customers

o Support calculation of card payments, statistics at the end of the program

o Assist sales to discount on time, control discount invoices and send to sales department ...

o Support sales to control the dumping of deductible promotions to ensure benefits for customers.

o Support CS to make data files to calculate promotion payment programs to avoid errors

o Support the project channel to track the progress of picking up goods: inventory, price, quality certificates ...

- Responsible and safety control according to Saint-Gobain standards (standards 5, 9, 10)

- Monitor and control EHS compliance of staff and customers / drivers

- Record OSA, SMAT, report TF if available full risk assessment of Da Nang warehouse operations to identify unsafe hazards

- Implement a 30% risk reduction project based on a risk assessment

- Develop EHS standards and regulations for warehouse areas

- Implementing safety measures at the delivery area, No occupational accidents in the area

- Training EHS for staff and temporary employees

- Proposing solutions to improve EHS to the warehouse manager

- Making SOP / WI appropriate and safe delivery. Review at least 1 time / year

- Da Nang team leaders work effectively and economically

- Responsible for the control activities of Da Nang warehouse: import - export - transfer - actual inventory and system in accordance with regulations

- Set up logistic storage layouts according to ABC-XYZ, FIFO, FEFO.

- Inventory management by location (zone, zone)

- Control SRA ensures no distortion of system inventory and actuality over 99.5%

- Coordinate with accounting department to periodically check and explain the discrepancies if any

- Implement 5S to keep goods neat, tidy and ready, with board to monitor 5S activities

- Planning reasonable import goods to ensure goods according to min-max inventory

- Solving problems related to the warehouse in accordance with the goals of the Company

- Applying the Group's WCM, Streamline, ICRF standards and programs to warehouse standards

- Good execution of 5 Saint Gobain attitudes.

- Understand sales processes for detailed and specific instructions for employees.

- Listen and listen positively and honestly between words and actions to help employees have solutions to solve problems.

- Analyzing to assess the ability of employees to assign appropriate jobs.

- Ensuring fair treatment and not distinguishing between employees.

- Support common activities for the team to work together to support each other to achieve their goals.

- Develop a suitable KPI to fulfill the overall goal of the company.

- Understand and comply with safety - health - environment activities –

- Understand and comply with the policies and procedures of the corporation and business unit in charge.

- Complete the required training courses from the Group and business units.


- Monthly activity report of Danang activities

- Report on paying promotions from Sales (if any)


- Other reports are required from direct management


- CX project

Jobs are required from direct management.

Yêu Cầu Công Việc

University or College Degree
Experience in working in customer care position for 3-4 years or more
Ability to communicate and present clearly

Good office computer skills, using ERP software

Work smart & continuous improvement

English communication


Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: 28 - 35
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Saint-Gobain Vietnam mô công ty: 1200
Saint–Gobain Vietnam belongs to Saint-Gobain Group, the world's largest building material company and one of the world’s 100 largest industrial groups....Chi tiết

Warehouse & CS Supervisor ( Đà Nẵng)

Saint-Gobain Vietnam

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Saint-Gobain Vietnam

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Warehouse & CS Supervisor ( Đà Nẵng)

Địa điểm

Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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