We are seeking a highly motivated and enthusiastic Account Manager to join our growing team. In this role, you will gain valuable experience in the exciting world of blockchain technology while contributing to the company's growth and success.
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Allowance and Benefits:
A range of $500-$800 per month based on experience.
Comprehensive on-the-job training to enhance your skills and knowledge in marketing, communications, and the startup sector.
Opportunity to work on interesting and challenging projects that make a tangible impact on the startup ecosystem.
Direct engagement with C-level partners, founders, and key stakeholders, offering invaluable networking and professional development opportunities.
Be part of a vibrant, forward-thinking team dedicated to innovation, excellence, and creating meaningful change.
Opportunities for career growth and advancement within the blockchain industry.
Supportive work environment with a collaborative and innovative team.
Professional development opportunities and continuous learning.
Flexible working hours and training opportunities
Job Requirement
Requirements and skills
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Notion, Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field.
Qualifications:
Bachelor's degree program in business administration, marketing, or a related field (or equivalent experience).
Excellent communication, interpersonal, and organizational skills.
Proficient in Office Tools (Word, Excel, PowerPoint).
Ability to work independently and as part of a team.
