Admissions & Visa Officer

Job Description

We are looking for an intelligent, enthusiastic, meticulous and proactive Visa & Admissions Officer to provide effective support for the admissions process of students applying to study abroad

Responsibilities:

• Assist Vietnamese students with the admission process

• Provide guidance and support to prospective students in understanding and meeting visa requirements.

• Submit students’ applications and Keep applicants notice of their application status

• Stay up-to-date with immigration policies, regulations, and procedures related to student visas and admissions.

• Collaborate with relevant departments to streamline processes and ensure a smooth admission experience for international students

• Communicate with universities via email and phone calls regarding student admission status and progress and following up on university applications: Urging university for offer letter, adding documents if needed, responding to students’ questions, and informing important notices on time.

• Provide outstanding customer support and satisfaction and maintain high standards in record keeping and status updates on our CRM system.

Job Requirement

• College or Bachelor’s degree.

• Having experience in university admissions is preferred.

• Good at English (especially reading & writing)

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of customers and constituencies in a diverse community

• Having problem-solving and organizational skills,  being analytical and detail-oriented

• Cooperative, a good listener, and a strong team worker.

Benefits 

• Negotiable salary depends on experience and qualifications + Commission

• Annual salary review

• Annual leave and working conditions follow Vietnam labor laws.

• Social Insurance is based on full salary.

• Support for learning and certificate examination

• Annual vacation: follow the company’s policy every year

• International, dynamic, friendly working environment

• Working time: 9:00am - 6:00pm - Monday - Friday 

• Work location: KT1 floor, HongKong Tower, 243A De La Thanh, Dong Da, Hanoi.