11/12/2025
Freight / Logistics / Warehouse , Import / Export , Sales / Business Development
Permanent
Competitive
2 - 3 Years
Experienced (Non - Manager)
09/01/2026
Objective:
Responsible for managing and optimizing end-to-end pick-up and delivery (PUD) processes. Ensure cost-effectiveness, efficiency, and on-time operations by collaborating with agents, internal teams, and external vendors.
Key Responsibilities:
PUD Agent Management (Vietnam, Cambodia, Myanmar):
Supervise daily pick-up and delivery operations; calculate monthly costs and report to Finance.
Monitor agent performance, handle exceptions, and support CS/agents.
Agent Quality Control:
Handle customer complaints, operational failures, and lost/damaged shipments.
Conduct training and meetings with agents; work with IT to fix API/system issues.
Cross-functional Coordination:
Work with IT, Sales, and Operations to resolve UPS-related issues.
Support shipment tracking, and seek new agents for better cost and lead time.
Bachelor’s degree in Logistics, Business, or related field.
At least 1 year of relevant experience (logistics or DHL preferred).
Proficient in MS Office and Excel; Canva is a plus.
Strong analytical, problem-solving, and communication skills.
Good communication in Chinese (especially in the fields of logistics and import-export). Knowing English is a plus.
Health Insurance: 24/7 healthcare insurance for full-time employees.
Annual Health Check-ups: Regular medical check-ups every year.
Company Culture: Team building activities, corporate events, and a dynamic, creative work environment.
Salary Review: Annual salary evaluation based on performance.
Development Opportunities: Advanced training to enhance skills and expertise.
Career Growth: In-depth training with a clear career progression path.
Salary & Bonus: Competitive income with performance-based and project-based bonuses.
Benefits: Full social, health, and unemployment insurance, along with paid leave as per regulations.
Insurance Contribution: 85% of the official salary covered for insurance.
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