Air Freight Customer Service

Job Description

General Description

This is a position that is responsible for handling daily operation of the company’s product across the country and the world.

Specific Accountabilities are include but not limited

· Daily operation task including airfreight and logistics, from booking acceptance through to invoicing and job completion.

· Follow up and offer service to the customers.

· Tracking of shipment and providing status reports, communicating all shipment delays and issues to clients and/or overseas offices.

· Other tasks and duty as per the assignment of manager

Job Requirement

Skills Required

· Good knowledge and experience of airfreight, logistics are the plus.

· Sound presentation and communication skills

· Knowledge of developing, positive thinking.

· Team working.

Experience and Qualifications

· 1-2 years of experience in working in a logistics/freight forwarding environment

· Experienced in tools such as Cargo Wise, MS Excel/PPT/SharePoint etc.

· Written and spoken English, Mandarin is plus.

BENEFIT

· Competitive salary, good benefit and bonus.

· Good working and fair environment, promotion opportunity.

· Priority to start working immediately