[Alba Wellness Valley] Huế - Onsen Attendant

Job Description

• Instruct guests to use Onsen service in accordance with the Spa standards.
• Strictly follow the roster scheduled by Spa Manager.
• Attend all spa meeting/training scheduled/asked by Spa Manager.
• Read Spa log book every day.
• Responsible for guest satisfaction and Spa reputation.
• Report to Assistant Spa Manager/Spa Manager when receive any complaint from guest, even the complaint is already solved.
• Responsible for cleanliness and order of Staff room, and Onsen area.
• Train new staff when scheduled/asked by Assistant Spa Manager /Spa Manager.
• Respect Guest privacy. Talking about guest information, about guest’s body is forbidden.
• Sell treatments and products.
• Communicate all appropriate matters to Assistant Spa Manager /Spa Manager.
• Other tasks assigned by Spa Manager.

BENEFITS

• Full Insurance as Labor Law.
• Full salary during probation.
• Free accommodation with meal.
• Daily shuttle bus.
• 8.5 working hours/ day, 5.5 working days/ week.
• Other benefits as further discussion (internal policy, birthday, team building,...).