[Alba Wellness Valley] - Therapist

Job Description

• Perform Spa treatments to guests including all treatments as detailed on the Spa menu in accordance with the Spa standards.
• Strictly follow the roster scheduled by Spa Manager.
• Attend all spa meeting/training scheduled/asked by Spa Manager.
• Read Spa logbook every day.
• Responsible for guest satisfaction and Spa reputation.
• Report to Assistant Spa Manager /Spa Manager when receive any complaint from guest, even the complaint is already solved.
• Responsible for cleanliness and order of Staff room, and all treatment rooms.
• Doing Spa reception and Spa attendant job when scheduled/asked by Assistant Spa Manager.
• Train new staff when scheduled/asked by Assistant Spa Manager /Spa Manager.
• Respect Guest privacy. Talking about guest information, about guest’s body is forbidden.
• Sell treatments and products.
• Communicate all appropriate matters to Assistant Spa Manager /Spa Manager.