B2B/Wholesale Manager (SWAROVSKI)

Job Description

1. Sales and Business Operations for Swarovski Products:

• Direct sales at traditional jewelry stores (Swarovski products) and delivery to customers' locations upon request, according to the sales plan set by the department in each market.
• Identify, maintain, develop, and provide excellent customer service and market support:
  • Introduce, advise, and persuade customers to use the company’s products.
  • Advise and maintain relationships with customers based on the data allocated by the company.
  • Seek and identify new customers for the products the company is distributing.
  • Maintain and nurture relationships with both existing and newly acquired customers.
  • Collaborate with sales managers to achieve sales targets.
  • Report to Line Manager on weekly sales progress and outcomes.
  • Preference will be given to candidates with experience in selling premium products.

2. Marketing of Products:

• Conduct market research, analyze industry trends, pricing, consumer behavior, competitor campaigns, market trends,... to develop effective marketing strategies aimed at achieving business objectives.
• Develop plans and KPIs for implementing sampling and activation activities.
• Prepare communication content plans and materials according to the approved IMC plan and brand positioning:
  • Generate creative ideas for each communication content and material.
  • Develop an overall content plan.

3. Product Maintenance and Stock Management:

• Collaborate with the Product Team to place orders and propose product designs that meet market demand.

4. Post-Sales Activities:

• Prepare sales reports, purchase orders, and post-sale reports for submission to the accounting department and department head for review.
• Place orders and suggest designs to meet market and customer demands, aligned with the company’s capabilities, ensuring no product overstock.
• Report inventory levels and required quantities to the department head and regularly reconcile stock quantities with accounting.
• Complete all required documentation on the same day as per the company’s regulations and submit it to the department head for approval before forwarding it to other departments.
• Comply with company and branch operational procedures and perform other tasks as directed by Line Manager.

Job Requirement

• Male/Female with good health and the ability to travel frequently.
• Qualifications: Graduate from a vocational school, college, or university.
• Experience in wholesale sales consulting.
• Ability to calculate quickly and accurately.
• Honest, careful, and highly responsible in work.
• Ability to work under pressure.
• Willing to travel frequently for business purposes.