Business Analyst Associate

Job Description

KEY RESPONSIBILITIES

• Gather business and system requirements from end users;
• Communicate with users to clarify any unclear information about the business requirements;
• Assist users and work with development team or vendor to define requirements, suggest ideas, and provide solutions;
• Quickly absorb and understand domain knowledge;
• Document the project operations (URD, SRS) in Vietnamese;
• Study, propose new features (as well as improvements/ enhancements) for software;
• Be actively involved in the complete project lifecycle, from requirements analysis to final delivery.

BENEFITS

• 13th-month salary, fixed bonuses, and incentives under business policies;
• Having incentive policy for employees learning courses at SAPP;
• Using modern software to decrease work papers, thereby focusing on professional development
• (HubSpot, Base.vn, BaseHRM, E-contract);
• Working in a young atmosphere with 90% Gen Z, which is energetic and creative, with various connection activities (travel, company birthday);
• A clear promotion roadmap, wage increases and an evaluation system for promotions;
• Paying social insurance according to state regulations;
• Working time: 8 hours from Monday to Friday.

Job Requirement

• Graduating from universities with major in Computer Science, Engineering, Information Technology, Business, or a related field;
• Minimum 2 years of business analysis related experience in software development projects;
• Ability to translate business requirements into clear and concise user stories with acceptance criteria;
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and build strong relationships with stakeholders;
• Exceptional feature specification, requirements, and product documentation skills;
• Demonstrated ability to prioritize and manage multiple projects simultaneously;
• Experience in gathering and analyzing customer feedback to enhance products;
• Have strong experience in UML design and data modeling and good knowledge of UX, BACCM, SRS…;
• Experience in CRM (HubSpot), LMS (Learning Management System), edTech, Fintech system is a plus;
• Analyzing & testing experience in software development life cycle is preferred.