Center Operations Manager / Supervisor

Job Description

1.1 Operations & Quality Management

• Oversee the overall daily operations of the center, including customer service.

• Monitor and improve the quality of offline class operations (class schedules, facilities, and learner experience).

1.2 Financial Management

• Track and manage the center’s daily and monthly income and expenses.

• Control operating costs and propose solutions to optimize the budget.

1.3 Facilities & Vendor Management

• Manage the center’s facilities, equipment, and assets.

• Work with vendors (office supplies, equipment, repairs, cleaning, maintenance, etc.).

• Monitor equipment conditions and propose purchases, repairs, or replacements when necessary.

1.4 Other Administrative Tasks

• Perform other administrative duties as assigned by management.

Job Requirement

• College or University graduate (no specific major required).

• Good command of English.

• 4–5 years of experience in roles such as Office Supervisor, Office Assistant, Store Manager, or equivalent positions.

• Strong overall management mindset with attention to detail and a high sense of responsibility.

• Good skills in working with vendors, including tracking and controlling tasks effectively.

• Strong communication skills with the ability to collaborate across multiple departments.

• Basic knowledge of cost management and preparation of income–expense reports.

• Careful, proactive, flexible, with good problem-solving skills.

BENEFITS

• Salary: Competitive (negotiable based on skills and experience) plus allowances.

• Work in a multinational company environment.

• 12 days of annual leave per year.

• Bonuses for public holidays and Lunar New Year in accordance with company policy.

• Full social, health, and unemployment insurance benefits in compliance with Vietnamese Labor Law.