Employment Information
Customer Service ( E-commerce)
Job level | Experienced (Non - Manager) |
Salary | $ 9,000,000 - 15,000,000 VND |
Deadline to apply | 15/05/2024 |
Industry | Customer Service , IT - Software |
Capture customer requirements, answering product and service questions; suggesting information about other products and services.
Coordinate with the Tech Support team to deploy services for customers.
Acknowledging and resolving customer complaints.
Collect customer reviews about service quality.
Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
Self-study, independent work and good teamwork skills
Willing to engage in more work shifts
Experience in customer service, basic IT knowledge, and an ecommerce website is an advantage.
QUYỀN LỢI:
Income: Basic Salary: 9.000.000 - 15.000.000 VND/month + Bonus KPI + Allowance
Receive a satisfactory salary based on actual working performance. Flexible pay rises for good working results.
Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop / month. Monthly parking fee is covered.
Bonus for Tet holidays, 13th-month salary and good performance.
Improve English skills: Writing, Reading.
Enhance communication skills and presentation skills
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