Recruiting Customer Service Executive - App Travel at CÔNG TY TNHH TRANSCOSMOS VIỆT NAM 2024 | vieclam.tuoitre.vn

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Location

Updated
28/05/2024
Industry
Customer Service , Restaurant / Hotel , Tourism
Job type
Permanent

Salary
10 Mil - 12 Mil VND
Job level
Experienced (Non - Manager)
Deadline to apply
10/06/2024

Benefits

Insurance
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Respond to customer inquiries and complaints about hotel room services and other services on the travel App.
Assist customers with changing information and provide additional information as needed.
Communicate with customers through chat/email/call/app channels (NO SALES).

Job Requirement

Graduated from University/College
Communication English Skill
Having experience in Contact center or Customer Service, Hotel, Travel or Hospitality industry is a plus.
Willing to work rotating shifts (3-4 night shifts/month) and can work on holidays.

More Information

Degree: College
Other extras: - Engagement activities (Birthday party, town hall,...)
Age: 21 - 30
Working time: - 25 working days/month, rotating shifts of 8 hours/day.
Benefit:
- Salary: 10.000.000 – 12.000.000 gross (Basic salary + allowance + KPIs up to: 2.000.000VND).
- 13th month salary
- Salary review once a year.
- Promotion twice a year.
- Participate in social insurance, health insurance, and unemployment insurance.
- Bonuses + gifts on holidays and New Year.
Salary: 10 Mil - 12 Mil VND

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