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CÔNG TY TNHH TRANSCOSMOS VIỆT NAM

Customer Service (Korean Language - Topik 5)

CÔNG TY TNHH TRANSCOSMOS VIỆT NAM
Location

Ho Chi Minh

Maps
  • Salary

    18 Mil - 22 Mil VND

  • Experience

    Under 1 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    31/10/2024

Benefits

  • Insurance
  • Travel
  • Allowances
  • Healthcare
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description

  • Performing day-to-day operational activities in customer service of call center.
  • Giving excellent services to customers.
  • Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App.
  • Open for ideas and innovative solutions to enhance team productivity.
  • Achieve daily/monthly performance targets defined by the project.
  • Working 6 days/ week, 1 day off any.

Job Requirement

  • Graduated equivalent Majors is an advantage.
  • At least 6 months experience in Customer service roles or any relevant roles.
  • Fluency in Korean (Speaking, listening, writing, and reading) - working 100% Korean. (TOPIK 5 Certificate).
  • Having experience in call center/contact center is a plus.
  • Willing to work on weekends, national holidays, overtime if needed.
  • Discipline, honesty, critical and high initiative.

More Information

  • Degree: College
  • Other extras:

    - Other allowances: Parking Fee & Night Shift (if any)
    - Bonuses, gifts for Holidays.

  • Probationary period: - 2 months
  • Age: 20 - 30
  • Working time: - Working 6 days/ week, 1 day off any.
  • Colleagues: - Activities: Birthday party, Employee engagement activities.
  • Benefit:

    - Gross salary income: 18.000.000 - 22.000.000 VND/ month.
    - Promotion opportunities every year.
    - Salary increases once/year.
    - 13th month salary.
    - Insurances followed Vietnamese Labor Law.

  • Salary: 18 Mil - 22 Mil VND
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