Responsible for working with other departments to server customer’s requirements
Responsible for the processing of Purchase Orders & replacement requests from clients and keep customer updated by sending weekly report & updating customer’s system.
Work with Costing team & PD team to prepare quotation for sale team review before sending to customer for approval
Upload drawing into customer’s system for approval before proceeding sample
Updating data in MRP & RSC system:
SO (Sale Order)
Pricing
Confirm Shipment
Customer’s SKU list & company profile
Making Reports
MSS Report
Ship Accuracy Report
Order booking
Other tasks assigned by CS Supervisor
Job Requirement
Fluency in English (both spoken & written)
Experience in Furniture business, customer service is preferable.
Hard working,willing to learn and high responsibility.
