29/05/2024
Permanent
Competitive
1 - 2 Years
Experienced (Non - Manager)
22/06/2024
1/ Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe;
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
• University graduated in relevant field;
• At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel
• Hardworking, proactive and team work spirit;
• Good interpersonal & communication skills;
• Good organizational and multi-tasking abilities;
• Good command of English/ Chinese be advanced
BENEFITS
Working location: Hai Phong, Ha Noi
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