Recruiting Customer Support Executive (X Division) at BSS Group 2025

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Location

Ha Noi

Benefits

Work with the product team to provide excellent customer support
Help customers set up and use BSS Commerce Shopify apps.
Communicate technical issues to the development team and create follow-up tasks.
Keep customers updated on their requests.
Report common issues to the product team to help improve our apps.
Participate in regular online training sessions.
Develop and update knowledge base articles, FAQs, and support guides to empower customers to find solutions independently.
Handle additional tasks as needed (about 10% of your workload).

Ha Noi

tầng 14, 16, 18, 19 & 20 tòa Viwaseen Tower, số 48 Tố Hữu, Nam Từ Liêm, Hà Nội

Degree: Bachelor
Other extras: Phụ cấp thâm niên, chăm sóc sức khỏe định kỳ
Training opportunities: Làm việc với khách hàng quốc tế, nâng cao khả năng tiếng anh
Age: 20 - 25
Working time: 8h30-17h45 thứ 2 đến thứ 6
Benefit: Review lương 6 tháng/năm
Holidays: Tối đa 13.5 ngày nghỉ phép/năm
Salary: 8 Mil - 15 Mil VND

Similar jobs

Job level	Experienced (Non - Manager)
Salary	$ 8,000,000 - 15,000,000 VND
Deadline to apply	04/04/2025
Industry	Customer Service , IT - Software , IT - Hardware / Network
Experience	Under 1 Years