Delivery Management Specialist

Job Description

Job summary

Responsible for the Flow of changing ideas:

• Conduct training, coaching, and mentoring on suitable mindsets, methods, and practices for the members of the Value Stream.
• Coordinate the main activities of the Value Stream, supporting teams and members in the process of delivering value.
• Be accountable for the performance of the Value Stream.

Responsibilities

Define: Develop ideas about business, product, and operations

1. Analyze and select the appropriate idea management method

2. Train and guide relevant members (Value stream) on idea management methods, frameworks, and practices

3. Guide BO, PO, and relevant members on good practices to effectively define ideas

4. Guide BO and PO in managing the Backlog

5. Establish ways of working with partners

6. Collaborate with BO and PO to identify and align plans with relevant PB/BP/partners

7. Measure and ensure transparency during the Define phase, and facilitate discussions for improvement

Build: Implement ideas about business, product, and operations

1. Coordinate regular implementation activities

2. Coordinate discussions on key topics related to idea implementation

3. Ensure Value stream/Teams follow and correctly apply practices/frameworks to deliver work efficiently and quickly

4. Identify and manage issues that arise, reducing the efficiency of Value stream/Teams

5. Coordinate the resolution of issues identified in item 4

6. Measure and ensure transparency during the Build phase, and facilitate discussions for improvement

Operate: Measure the effectiveness of ideas when put into operation

1. Ensure releases occur on schedule

2. Ensure measurement and evaluation are conducted and are transparent to key stakeholders, Value stream, and relevant teams

3. Monitor the effectiveness of the idea during the first 1-2 months of operation

4. Transition the monitoring from item 3 to BO and POs

5. Organize and receive feedback on improvements/issues during operation and coordinate planning activities to address/improve them.

Benefits

- A dynamic, open, and inclusive working environment that promotes a culture of learning.

- Trust and empowerment to engage with and solve real-world market challenges.

- A rapid career development path with a competitive salary.

- Year-end bonuses based on business performance.

- Special policies from YODY (Tet gifts, internal purchasing discounts, etc.).

- Full participation in social insurance, health insurance, and unemployment insurance.

- Provision of accommodation in Hai Duong City, with daily shuttle service between Hanoi and Hai Duong.