Distribution Operation Lead

Job Description

Founded in 2009 in Orange County, California, Yes4All has grown to become one of the leading names in the fitness, furniture and lifestyle market. A significant player in e-commerce since 2016, we were among the first invited to Amazon’s Vendor Central (AVC) program and have been a top-12 Sports & Outdoors brand on Amazon since 2021.

We expanded our presence across the USA and 17 international markets, reaching $132M GMV with 74% YoY growth in 2023, achieving 26% YoY GMV growth in 2024 and a 3.5X increase in EBITDA. With 2,000+ SKUs on platforms like Amazon, Wayfair, and Walmart, we continue to scale.

Guided by Mr. Nguyen Chi My, we leverage Vietnam’s competitive strengths and strategic manufacturing partnerships to drive innovation. Beyond our own success, we empower Vietnamese SMEs, providing expertise to scale internationally.

At Yes4All, our people are at the heart of our success. We empower our team members to Shine The S.E.A by embracing extreme ownership, which fosters authentic and trust-based collaboration and drives sustainable value creation. As part of the CriTICal SquaD, our members embody core competencies that set us apart. We foster a dynamic and supportive environment, encouraging individuals to grow, take initiative, and make incredible impacts.

Our vision: To become the global leader in innovative products and services, delivering excellence, quality and affordability for all.

Our mission: To empower global consumers with access to quality and affordable products through innovative e-commerce solutions, while fueling the success of innovators, brands and manufacturers.

Join us and be part of a passionate team that is redefining the fitness and lifestyle industry!

ROLES & RESPONSIBILITIES

1. Warehouse Operations Management

• Supervise daily 3PL warehouse operations including receiving, warehousing, inventory management, and order fulfillment.

2. Inventory Control

• Establish and enforce inventory control procedures to maintain accurate inventory records, minimize discrepancies, and prevent stockouts and overstock situations across all inventory pools (factory, platforms, warehouses)

3. 3PL Management

• Coordinate with 3PL to ensure timely delivery of inventory items, and address any issues related to stock irregularity for both outbound and inbound flows. Manage client/supplier relationships and communicate effectively to ensure service expectations are met or exceeded.

4. Transport Operation

• Oversee the scheduling, routing, and tracking of transportation activities, ensuring timely and cost-effective movement of goods.
• Collaborate with carriers and logistics providers to ensure service levels, resolve issues, and negotiate service improvements.
• Monitor transportation performance metrics, optimizing routes and minimizing delivery delays.

5. Process Improvement

• Identify inefficiencies in fulfillment operation processes and implement solutions to streamline operations, improve accuracy, and reduce costs.

6. Cross-Functional Collaboration

• Collaborate with various departments, including procurement, sales, and logistics, to align warehousing activities with organizational goals and objectives.

7. Performance Monitoring and Reporting

• Track and report key performance indicators (KPIs) related to warehouse operations. Analyze performance data to identify areas for improvement and implement corrective actions as needed.

Job Requirement

REQUIREMENTS

1. KNOWLEDGE

• General - Graduate from top universities with a degree in Management, Business or Economics.

• Strong understanding of warehouse operation planning, and control principles.

• Knowledge of industry best practices, regulatory requirements, and emerging trends in inventory management.

2. SKILLS

• Strong command in English for 3PL management tasks (IELTS SPEAKING AND LISTENING BAND 7.0 Equivalent)

• Excellent analytical and problem-solving skills, with a keen attention to detail.

• Proficiency in warehouse/inventory management software and advanced Microsoft Excel skills.

• Strong leadership and project management skills, with the ability to effectively prioritize tasks and manage multiple projects simultaneously.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Ability to manage multiple priorities in a fast-paced, dynamic environment.

3. EXPERIENCE

• Proven experience in inventory/warehouse management, with a minimum of 5-6 years of experience in managing 3PL’s partnerships.

WHY YOU WILL LOVE JOINING US?

1. For you to join

• Financial Well-being: a competitive salary with a 13th-month salary, annual performance bonus, and a variety of allowances.
• Salary review: annually or on excellent performance
• Activities: company trips, team-building, and other customized monthly bonding events
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor La,w and extra PTI Insurance package
• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration

2. For you to grow

• Ambition: We are now keeping on with our hyper-growth to multicategory, multichannel, multimarket, and expanding into the world‘s largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, and learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. For you to stay

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!