ERP Manager

Job Description

Founded in 2009 in Orange County, California, Yes4All has grown to become one of the leading names in the fitness, furniture and lifestyle market. A significant player in e-commerce since 2016, we were among the first invited to Amazon’s Vendor Central (AVC) program and have been a top-12 Sports & Outdoors brand on Amazon since 2021.

We expanded our presence across the USA and 17 international markets, reaching $132M GMV with 74% YoY growth in 2023, achieving 26% YoY GMV growth in 2024 and a 3.5X increase in EBITDA. With 2,000+ SKUs on platforms like Amazon, Wayfair, and Walmart, we continue to scale.

Guided by Mr. Nguyen Chi My, we leverage Vietnam’s competitive strengths and strategic manufacturing partnerships to drive innovation. Beyond our own success, we empower Vietnamese SMEs, providing expertise to scale internationally.

At Yes4All, our people are at the heart of our success. We empower our team members to Shine The S.E.A by embracing extreme ownership, which fosters authentic and trust-based collaboration and drives sustainable value creation. As part of the CriTICal SquaD, our members embody core competencies that set us apart. We foster a dynamic and supportive environment, encouraging individuals to grow, take initiative, and make incredible impacts.

Our vision: To become the global leader in innovative products and services, delivering excellence, quality and affordability for all.

Our mission: To empower global consumers with access to quality and affordable products through innovative e-commerce solutions, while fueling the success of innovators, brands and manufacturers.

Join us and be part of a passionate team that is redefining the fitness and lifestyle industry!

I. JOB DESCRIPTIONS

1. ERP Program Governance & Strategy:

• Own program charter/OKRs; align to strategic goals;
• Define scope/priorities & stage-gates; chair steering inputs; ensure business alignment.

2. Delivery Management (Discovery → Adoption):

• Apply PM framework/tools; baseline scope/schedule/ budget/quality; track benefits;
• Drive on-time, on-budget delivery across phases.

3. Roadmap & Integration Architecture:

• Build short/long-term roadmap; blueprint E2E processes;
• Define integration patterns/data flows; sequence releases; manage dependencies.

4. Stakeholder Engagement & Communications:

• Stakeholder map; engagement plan; yearly comms calendar;
• Audience-based messaging; track reach/sentiment; exec talking points.

5. Change Management, Training & Adoption:

• Impact analysis & readiness; role mapping;
• Curricula & playbooks (LMS); pilots/UAT.

6. Vendor & Contract Management:

• Build/maintain strong vendor & partner relationships;
• Select/onboard; define SOW/SLA/penalties; QBRs; acceptance criteria; manage change orders.

7. Business & Operations Process Alignment:

• Coordinate business/ operational systems & processes to support strategic goals;
• Partner cross-functionally to remove bottlenecks; “connect the dots” using cross-knowledge.

8. Operational Performance Monitoring & Issue Management:

• Plan/monitor/analyze day-to-day KPIs;
• Define success metrics; monitor change progress; track/report issues;
• Drive continuous improvement; escalate P1.

Job Requirement

II. SKILL AND EXPERIENCE

Experience:

• At least 07-10 years of collective experience in building ERP systems, with 05 years working with ERP implementation in specially with Microsoft Dynamics 365 F&O.
• Experience with large-scale, cross-functional project implementations.
• Experience working with external vendors or partners for ERP implementation is essential.
• Extensive project management experience in joint business and technical environments.
• Experience and knowledge of change management principles, methodologies, and tools.

Technical Expertise:

• A solid understanding of how people go through project implementation and the change process.
• Great data analytical skills to assess the performance of people, processes, and systems.

Skills:

• Excellent analytical and problem-solving skills to address complex system and process challenges.
• Ability to effectively and impactfully communicate across all levels from the front line to the executve team.
• Ability to establish and maintain strong relationships.
• Ability to influence people from different levels of the organization.

Edcation:

• Bachelor’s degree in Information Technology, Business/Economics, Management, or a related field.
• Professional certifications are a plus, but not required.

III. WHY YOU WILL LOVE JOINING US?

FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary  review: annually or on excellent performance.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package for yourself and 1 family member of choice.
• Working Environment: professional and international standards working environment suited for hardworking, team collaboration so you can unleash your full potential.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: You can learn about management skills when having chances to try yourself as a team manager.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members, management team having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, highly collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: A career stop that is proud to be the pioneer to help Vietnam companies create a reputation in the e-commerce market in the US and Europe.
• Optional: Potential ESOP program towards the received value.

And much more, join us and let yourself explore other fantastic things!