Recruit, train, and manage a high-performing sales team.
Set sales targets, monitor performance, and provide ongoing coaching and feedback.
Coach sales team members and addresses strengths and weaknesses in their performance to broaden their sales skills and move them forward in their careers; drives results in key areas of the Business Development business plan, including profit, revenue growth, administration, and reporting.
Work with team members to develop joint action plans, review sales calls objectives, and conduct post call reviews.
Conduct training on product and service techniques that enable team members to successfully penetrate and execute contracts.
Communicate market trends and competitor information to team member and work with senior management to establish local business development initiatives.
Ensure staff development by coaching and providing feedback and verifying that employees have career goals and plans
Conduct performance evaluations and resolve individual and group performance issues.
2. Sales Strategy & Planning:
To be responsible for an assigned sales plan requiring the generation of new business within existing or new accounts and the retention of existing accounts.
Apply knowledge of customer business models and operating structures and offers logistic sales solutions that support the customers strategic business objectives.
Apply knowledge of the features and business applications of services, products and customer-facing technology offerings and solutions.
Apply supply chain and logistics knowledge of the flow of materials, information, and finances involved in manufacturing and distributing products.
Apply knowledge of core business and of freight structure and operations to resolve problems, make decisions and achieve business objective.
Identify opportunities for advancing skills and capabilities.
3. Customer Relationship Management:
Build and maintain strong relationships with key customers.
Address customer inquiries and resolve issues promptly.
Participate in customer meetings to present proposals and sell the value of solutions, and conducts higher revenue account customer calls to share sales expertise with the team.
4. Revenue Growth:
Drive sales growth by identifying and pursuing new business opportunities.
Manage pricing strategies and negotiate contracts with clients.
5. Reporting & Analysis:
Prepare regular sales reports and forecasts for senior management.
Use data and analytics to assess sales performance and adjust strategies accordingly.
Use reporting tools to assess account performance; train sales team on use of tool
Monitor sales reports for gain/loss trends, use performance quality measures, and communicate and support sales strategy initiatives.
Monitor the year-to-year customer base to uncover competitive gaps in the international market, find new opportunities, and implement competitive initiatives.
6. Collaboration:
Collaborate with operations to ensure customer satisfaction and smooth delivery of services/products.
Collaborate across functions to develop customer solutions and provide expertise.
Provide internal and external customer support through product training and customer follow-up on problem resolution.
Job Requirement
Bachelor’s degree in Business, Marketing, or related field.
Proven experience as a Sales Manager or in a similar role.
Strong understanding of sales principles, techniques, and tools.
Excellent leadership, communication, and interpersonal skills.
Ability to work under pressure and meet deadlines.
