[Highlands Coffee CPG] Key Account Supervisor (HORECA channel)

Job Description

• Implement the expansion strategy of HORECA, Vending Machine and On-premise channels.
• Acquire new accounts according to Highlands CPG’s criteria and channel distribution plan.
• Establish and develop business relationships with key stake holders of each and every customer.
• Deliver KPIs: number of Active Accounts, sales volume & Net Sales Revenue.
• Handle issues related to Sales Operation in the area within the given authority
• Manage Company’s assets, including POSM (Display rack,...),...in accordance with its process.
• Implement Activation programs based on Company’s long term & short-term objectives. Work with customers to ensure the programs be aligned by customers and can deliver business results. Maximize Marketing & other resources to deliver expected growth for sales.
• Implement customer business analysis/development/management tasks. Work with customers on specific Joint business plans. Analyze/review customers' monthly/ quarterly/ yearly performance.
• Monitor and control inventory of customers to ensure enough stock for all stores.

Job Requirement

Experience:

• Graduated from Colleges or Universities and having minimum 3-year experience in Key Account development in large FMCG companies as (Senior) Supervisor level.
• Strong networking in On-premises Key Accounts.
• Proven capability in acquiring and developing important and large accounts in On-premise channels including Canteen, Office, Education, Transportation, Tourism…
• Experience in Read-to-Drink FMCG is preferred.

Work related skills:

• Very good communications skills.
• Very good at negotiation, plan setting and executing, problem finding and solving.
• Strong skills in customer business analysis/management, Program execution, Direct sales, Route Settlement.
• Basic Computers and English skills required.
• Basic analytical (numbers, details..).