Hỗ trợ Cơ sở Hạ tầng - Kỹ thuật Số & Công nghệ Thông tin

Job Description

§ Manage information technology and computer systems.

§ Take part in application improvements/projects for the Company

§ Support day to day MS Dynamics and enterprise applications

§ Consult and support project and tender department or sales department to build IT system for sales projects.

§ Ensure timely and accurate delivery of technology services to users.

§ Liaise with IT Manager for establishing the computer systems budgets and expenditures.

§ Manage multiple areas of technology such as (but not limited to) Desktop PC, Windows OS, Outlook, iPads, AirWatch, meeting room facilities, video conference, etc.

§ Handle new system implementation and current system enhancements (System Upgrades, Mobile Apps, etc).

§ Liaise with external vendors for services.

§ Troubleshoot hardware, software, network operating system.

§ Be up to date with latest hardware and software technologies.

§ Be up to date with network operating system.

§ Conduct orientation and technology training to new users of existing technology.

§ Provide individual training and support on request.

§ Prepare and present Statistics and Reports for iPad and other devices usage to stakeholders.

§ Provide recommendations to end users (as per policy) about accessing information and support.

§ Maintain current and accurate inventory of technology hardware, software and resources.

§ Ensure compliance to IT and security policies.

§ Building and maintaining IT System, IT Equipment and website.

§ Advise IT solution and upgrade.

§ Work on IT Project and provide relating quotation.

§ Provide IT training to staff.

§ Support IT daily activities in working offices or travel as business required.

Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirement

§  Candidate must at least possess Diploma or Degree in IT and related disciplines.

§  At least 3-5 years of experience in IT Support.