You will also act as the Member of Pre-shipment Inspection Representative in TUV SUD Vietnam office. You will support the Inspection in managing the day-to-day including management Standard ISO/IEC 17020; ISO 2859-1, ISO 9000; relevant industries and products, and national.
Your Tasks:
Develop and implement the yearly PSI plan in alignment with corporate objectives, approved by PS Head
Oversea and manage all operational & administrative activities of PSI-VN team
Report the monthly working plan of PSI Team to PS head
Ensure associated costs are under control and monitored for every quotation
Provide recommendations and strategies to improve PSI team performance, increase operational efficiency, and achieve set targets
Implement the systems and processes in compliance with Company procedures and policies
Ensure associated costs are under control and monitored for each quotation
Serve as the primary contact for client inquiries, responsible for quotation approval
Address client appeals and complaints in a timely and professional manner, aiming for prompt resolution and customer satisfaction
Implement and manage the KPI system for all subordinates yearly
Evaluate and train staffs to follow new standards in accordance with customers’ requirements
Control and follow the monthly working plan
Ensure that PSI activities and associated costs remain under control in line with company policies
Follow other tasks assigned by reporting Manager
Job Requirement
Bachelor’s Degree with more than 5 years of experience in quality assurance or the inspection industry
Proven experience in inspecting consumer products in accordance with ISO 2859-1
Knowledge of ISO/IEC 17020; ISO 9000 and relevant industries, and national / international standards is highly preferred
Proficiency in English (both written and verbal communication) is required
Result and service-oriented mindset with a focus on client satisfaction and problem resolution
Excellent verbal, written communication, and presentation skills to communicate effectively with internal and external stakeholders
Confident, self-motivated, and able to work independently while also being an effective team player
Strong analytical, problem-solving abilities, with attention to detail and focus on continuous improvement
Ability to manage a team at medium or large size
Immediate availability to start work upon hiring
Benefit:
Working in an international dynamic and friendly environment
