Key Account Manager (International/ Export/Furniture)

Job Description

Key Responsibilities

International Market Development

• Drive expansion in assigned international regions.
• Analyze market trends, competitive landscape, and customer needs in each region.
• Support the appointment and onboarding of new distributors or agents where required.
• Collaborate with internal teams to adapt product assortments and commercial strategies to Clients’ needs.

Account Management & Growth

• Manage and develop a portfolio of key international accounts (distributors, retailers, contract/projects).
• Build strong, long-term relationships with senior decision-makers and buying teams.
• Define and execute account plans to achieve sales, margin, and distribution targets.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.

Commercial & Negotiation

• Lead annual negotiations with key accounts, including pricing, assortment, forecasts, and commercial agreements.
• Prepare and manage sales forecasts and budgets for key accounts.
• Ensure profitability and alignment with overall company strategy.

Product & Project Management

• Work closely with product development, marketing, and supply chain teams to ensure timely launches and availability.
• Support large-scale outdoor furniture projects (hospitality, residential, commercial) from specification to delivery.
• Represent the company at international trade fairs, exhibitions, and customer meetings.

Internal Collaboration & Reporting

• Act as the voice of the customer internally, sharing insights and improvement opportunities.
• Coordinate with customer service, logistics, and finance to ensure high service levels.
• Report regularly on account performance, risks, and opportunities.

Job Requirement

Required Experience & Skills

Experience

• Minimum 5–8 years experience as a Key Account Manager or International Sales/Sales Export.
• Proven experience in furniture
• Strong track record achievements international B2B accounts.
• Experience working with diverse cultures and markets.

Skills & Competencies

• Strong negotiation and commercial acumen.
• Excellent relationship-building and communication skills.
• Strategic mindset with hands-on execution capability.
• Ability to manage multiple accounts and markets simultaneously.
• Willingness to travel internationally on a regular basis.

Education & Languages

• Bachelor’s degree in Business, Marketing, International Trade, or similar.
• Fluency in English required; additional languages are a strong advantage.