Logistics Operations Manager

Job Description

(1) National Logistics Network Architecture Planning and Optimization – partnering with Sales, Tech, Finance, & Category Management teams:

a. Review existing logistics network of 20 warehouses and 40+ trucks on efficiency and service levels

b. Devise & iterate appropriate logistics network strategy and operational policies to satisfy requirements on cost and service levels (dependent on varying geographies, product groups and customer groups)

(2) Warehouse Operations

a. Manage, coach and motivate warehouse operations teams across 12 warehouses (totaling over +90,000 m2)

b. Continuously review, update, and enforce SOPs for warehouse operations, ensuring 5S, FIFO and meeting targeted efficiency & service levels for all defined customer groups (B2B wholesalers & retailers, B2B project sales and B2C ecommerce)

c. Assess requirements, help shape solution and implement QR barcode-based warehouse management system (WMS) for warehouse operations teams

(3) Transport Operations

a. Maximize service level & efficiency for truck fleet of <1.5-ton trucks (20+) và container truck fleet (4)

b. Continuously review, update, and enforce SOPs for transport operations, leveraging and suggesting changes/updates to existing transport management system (TMS) system where necessary

c. Based on budget and business requirements, set up 3PL policies, procure and audit 3PL vendor performance

d. Oversee reverse/returns logistics