The Business Analysts ensure that business needs are accurately captured, analyzed, and translated into actionable solutions.
1, Business Requirements and Solution Development:
Utilize in-depth knowledge of life insurance, finance, and the current system functionalities to define business problems and requirements.
Collaborate effectively with business users and IT teams to recommend suitable solutions.
Take ownership of developing comprehensive Business Requirement Documents (BRD) and Business Solution Documents (BSD), Software requirements specifications (SRS), and User stories to ensure End-to-end business processes and detail for required applications.
2, Research and Analysis:
Conduct thorough research, solution analysis, and fit-gap analysis between business requirements and current IT system functionalities.
Identify and recommend practical solutions for system implementation and document the impact analysis from both business and functional perspectives.
3, Quality Assurance and Testing Support:
Assist the QA team in developing detailed test plans,and test scenarios
Coordinate with stakeholders to ensure successful User Acceptance Testing (UAT), including identifying issues and ensuring resolution before deployment.
4, User Training and Support:
Provide on-site training for users, focusing on the fundamental components of the system.
Offer ongoing support for daily operations and application usage, including troubleshooting, root-cause analysis, and addressing user queries.
5, Project and Stakeholder Management:
Act as a liaison between business and technical teams, ensuring alignment of goals and priorities, and identifying opportunities and process improvements by leveraging data to drive business solutions.
Participate in project planning, status reporting, and change management processes to ensure successful implementation of business initiatives.
Job Requirement
Bachelor's degree in Information Technology, Computer Science, Business, Economics - Finance, or equivalent.
Minimum of 3 years of experience in a Business Analyst role or equivalent position
Experience with Waterfall and agile software development methodologies.
Experience in using Jira and Confluence for managing requirements and projects
Experience in using suitable tools/languages for business modeling, and technical diagrams (Figma, Visio, BPMN,…)
Experience in banking finance and life insurance is an advantage.
Experience in SQL script and using data visualization techniques and tools is an advantage
Experience in implementing AI-driven or data-driven solutions to enhance decision-making processes.is an advantage
