Production Planner

Job Description

1. Scheduler and Sales Order management:

• Make order review to production, review raw material and capacity.
• Read completed order review report and coordinate the questions to customers.
• Make production schedule and daily meetings with production.
• Deal with customers if the ship dates not met customer requirements.
• Revise and update the schedules if abnormal happened
• Changes of delivery due dates are communicated to relevant personnel promptly.
• Work with production to expedite orders and ensuring that jobs are on schedule.

2. Customer services.

• Send order confirmation to customers based on overall capacity report.
• Handle all the questions from customers regarding to delivery, planning.
• Forward the questions in term of quality, quotation to correct person internally.
• Ensure all the questions from customers are responded within 24 hours.
• Send the open orders to customers to cross check weekly.
• Inform customers if any delay or ask for early shipment accepted.

3. On Time Delivery control.

• Control WIP (Work In Process) to ensure on time delivery is maintained.
• Attend the meeting of Schedule Adherence (SA)
• Solve the issues belong to planning responsibility and update the report SA.
• Coordinate with cross function to make sure on time delivery.

4. Inventory Management

• Calculate and issue material enough to prevent extra finished goods.
• Provide materials rolling forecast to shorten the lead time of raw material.
• Priority to utilize rework, re-class material to reduce inventory value.