Job Objective: Manage and oversee the activities of the QC (Quality Control), Packing, and Shipping department to ensure product quality before it reaches customers, as well as to guarantee accurate and timely packaging and shipment of products.
Main Responsibilities:
Plan and organize the implementation of activities in the QC, Packing, and Shipping department.
Train, guide, and manage departmental staff to adhere to established procedures and regulations.
Supervise the quality inspection of incoming goods, during production processes, and of final products.
Define quality standards for incoming goods and finished products.
Coordinate with production and technical departments to address quality issues.
Manage product packaging, ensuring it meets standard specifications and customer requirements.
Schedule product shipments and monitor delivery processes to ensure safe and timely transport.
Engage and work with logistics service providers to ensure efficient transportation activities.
Establish and monitor KPIs related to quality, packaging, and shipping.
Control the department's budget and propose improvements to optimize costs.
Prepare periodic and on-demand reports on departmental performance and propose improvement solutions.
Write standard operating procedures and work instructions for your department.
Job Requirement
At least 2-3 years of experience in a comparable managerial position within the QC, Packing, and/or Shipping fields.
Extensive knowledge of quality control principles, packaging processes, and transportation.
Leadership, team management, and problem-solving skills.
Effective communication and negotiation skills.
Ability to work under high pressure and handle multiple tasks simultaneously.
Understanding of international shipping standards and regulations (if the company operates in an import/export environment).
Proficiency in office tools and relevant industry-specific software.
