18/05/2024
Permanent
Competitive
Manager
30/06/2024
Quality Assurance Manager (Furniture) at Yes4All will be responsible for developing and implementing quality control processes and procedures to guarantee the consistent delivery of high-quality furniture products. The ideal candidate will have a strong background in quality management, a keen eye for detail, and the ability to lead a team of quality assurance professionals.
Quality Management System:
● Develop, implement, and maintain a robust quality management system for the furniture product line.
● Establish and document quality standards, specifications, and inspection criteria.
Quality Assurance Team Leadership:
● Recruit, train, and manage a team of quality assurance professionals.
● Provide leadership, guidance, and support to ensure the team meets quality objectives.
Quality Control Processes:
● Design and implement quality control processes to ensure all furniture products meet or exceed established quality standards.
● Conduct regular audits of manufacturing processes to identify areas for improvement.
Supplier Collaboration:
● Collaborate with suppliers and manufacturing partners to establish and maintain quality standards for raw materials and components.
● Conduct supplier audits and evaluations to ensure compliance with quality requirements.
Testing and Inspection:
● Develop and oversee product testing and inspection procedures.
● Coordinate with third-party testing laboratories, as needed.
● Implement in-house testing protocols to validate product quality.
Non-Conformance Resolution:
● Investigate and analyze customer complaints and non-conformance issues.
● Implement corrective and preventive actions to address quality issues.
Documentation and Reporting:
● Maintain comprehensive documentation of quality processes, test results, and inspection reports.
● Generate regular reports on quality performance and key performance indicators.
Continuous Improvement:
● Identify opportunities for continuous improvement in quality processes and systems.
● Implement best practices to enhance overall product quality and customer satisfaction.
● Bachelor's degree in Quality Management, Engineering, or a related field. Master's degree is a plus.
● Proven experience 8-10 in quality assurance in the furniture industry.
● Strong understanding of quality management systems, standards, and methodologies.
● Previous experience managing a team of quality assurance professionals.
● Familiarity with furniture manufacturing processes and materials.
● Excellent analytical and problem-solving skills.
● Strong communication and interpersonal skills.
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