Sale Assisstant

Job Description

• Provide valuable assistance to Japanese Account Manager
• Contact Vietnamese and Japanese customers via telephone or email to confirm requirements, send quotations, as well as relevant documents or information.
• After getting requirements from customers, coordinate the Sales Support team to make quotations.
• After getting the customer’s PO, coordinate Procurement Team to proceed with the orders.
• Try to build and keep good relations with customers, Account Manager, and relevant sections.
• Translate documents
• Visit customer site.
• Liaise with Vendor to site survey, collect information & negotiate the price
• Organize and monitor schedules to meet the deadline
• Coordinate efforts within the team and with outside (customer, Vendors, ISP) efficiently
• Report updates verbally and in written to Manager and team in charged
• Process document: contract with Vendor and re-contract to customer, prepare document for closing case & issue invoice
• Demonstrate commitment to clients’ needs continuously
• Support customer after sales (billing, invoice, trouble report…)
• Sometime visit Vendor for register service as customer representative
• Another task upon Manager’s request