Sales & Client Relations

Job Description

Overview

You turn leads into members. You book trial sessions at Primal, drive leads to show up, close potential leads towards memberships, and measure, track, report.

What You Will Do

● Lead follow up: Call, DM, and text new leads within minutes. Log every touchpoint.

● Trial booking: Offer the right class,send reminders, reduce no shows.

● Sales conversions: Present plans, handle objections, close monthly memberships or class packs.

● Community touchpoints: Engage members in WhatsApp, SMS, email, and direct phone calls.

● Daily reporting: Update lead sheets, show up rates, and sales results before end of day.

Job Requirement

What You Bring

● Experience: 1 year in a sales role. Fitness or hospitality is a plus.

● Communication: Clear, confident, and friendly in Vietnamese and English.

● Follow through: Organized, persistent, comfortable working targets and deadlines.

● Tools: experience with booking systems, Google Sheets,CRM systems, basic software application skills ( outlook, word,powerpoint, excel, etc… )

● Availability: Able to work evenings and weekends.

Core KPIs

● Speed to contact potential leads and daily outreach volume

● Trial booking rate and show up rate

● Trial to paid conversion rate

● New memberships and class packs sold

● Referral leads generated

What You Get

● Competitive base plus commission tied to sales and retention

● Training, scripts, and coaching to help you win

● Complimentary membership and wellness perks

● Growth path to management role if desired

Location: Thao Dien, District 2, HCMC

Type: Full time

Salary: Negotiate Base plus commission