SALES EXECUTIVE (GARMENT / TEXTILE / FOOTWEAR) - Ha Noi

Job Description

• In conjunction with overall sales strategy, creates sales plans to grow INTERTEK revenue for designated industry, market segment, accounts and/or geographical location.
• Identifies, conducts research, plans, and contacts potential clients to establish new business to achieve targeted revenue growth.
• Prepares quotation, service agreement, and tender within set deadlines.
• Ensures timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure.
• Prepares and submits timely and accurate reports of sales activities, especially client visits/calls.
• Resolves customer complaints by addressing problems, facilitating the development of solutions, preparing reports, and making recommendations to managers.
• Monitors customer satisfaction and settlement of accounts with INTERTEK.
• Maintains positive relationships with current and potential clients through regular contacts.
• Liaises with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
• Collaborates marketing strategy and business development teams as appropriate.
• Tracks competitor activity.
• Provides agreed billing arrangement to the invoicing team and provides details of payment arrangements to assist collection of all assigned accounts.
• Maintains awareness and knowledge of all INTERTEK services, ensuring that the full range of INTERTEK services are presented to new and existing clients to maximize sales opportunities.
• Forwards potential opportunities to other Business Lines as appropriate and promotes collaboration to ensure successful conversion.