Review the sales objectives for the month and set individual objectives for each EC to meet the center target respecting commercial ground rules.
Review the previous sales team performance, identify areas of improvement, and prepare an action plan to improve sales effectiveness.
Consistently review and evaluate the conversion performance of the all the channels, activities/events, and sales team members.
Ensure accurate and timely information updates from the sales team in the organization’s system.
Prepare a daily/weekly report for the Country Sales Manager on the sales situation in the center and revise the action plan to ensure that milestones and targets are met.
Contribute to the sales of the school by offering prospect presentations during the month.
Ensure that the defined show distribution ground rules are respected in the school.
2. Sales team skills development and management
Monitor the sales team member performance through data analysis and observations and identify areas of improvement.
Regularly conduct on-the-job training and coaching sessions tailored for each sales team member.
Conduct a feedback session with each sales team member monthly.
Manage the registration and completion of the assigned training courses on the sales training platform for the new sales team members.
Manage and evaluate on a frequent basis (monthly/quarterly) the performance of the sales team in line with HR policies and procedures.
Manage the schedule of the sales team members in a fair and balanced way.
3. Cross-departmental collaboration
Work with the School Academic Supervisor to align on the monthly center’s activities for prospect and referrals, ensuring parent/student relationship management and retention efforts
Drive school’s recruitment effort to build a competent team to deliver high sales performance
Collaborate with the Marketing team to update on supply conversion and feedback on booking effectiveness.
Share market insights specific to the location, audience demographics and product reception with Country Sales Manager and the Marketing team on a regular basis
Job Requirement
Required Competencies:
Very result-oriented
Effective communication and ability to influence stakeholders.
Good organization skills
Solution driven mindset and ability to effectively mitigate issues smoothly
Leadership and people development skills
Professional appearance
Able to work under pressure and flexible working hours, including evenings and weekends.
Computer literacy
Qualification and Experience Required
Education: Bachelor's degree
Languages: Vietnamese and Proficiency level of English comparable to WSE Level 11.
Previous Experience:
Minimum 3 years' experience in education industry
Minimum 1 year in sales management (not necessarily in Education industry)
