SEA FREIGHT PRICING SUPERVISOR

Job Description

· Update the price list on the system.

· Rate quotation.

· Negotiate rate/space with shipping lines and match with customer needs.

· Coordinate with CS and Booking to ensure space.

· Checking contract & update rate sheet for both internal & external.

· Keep in touch with carrier, NVOCC, co-loader, agency.

· Creating a good relationship with shipping lines.

· Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments.

· Support customer service in customer query resolution and exception handling

· Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs.

· Work closely with pricing global team for market situation, fast reaction for market change and provide solution when requires.

· Regularly proactively update information about prices and spaces from shipping lines and make reports for direct managers to control and update ships/space/price.

· Maintain and build relationships with shipping lines and professional image with customers, cooperate & support other departments.

· Manage the team of 1+ including training, coaching, and encourage team member for work efficiently.

· Review/ keep update on all Policies/ SOPs and instruct clearly to the team. Make sure Policies/ SOPs will be followed under strict discipline.

· Pro-actively provide ideas/ solution to develop the process/ performance of the team.

· Report to manager or upper level when required.

Job Requirement

·       Having 05 years in of forwarding logistics companies and 02 years working experience in the same position (Or Customer Service/ Sale Support)

·       Experienced in dealing/ working with shipping lines

·       Comprehensive knowledge of Sea Freight and Pricing.

·       Effectively communicate clearly and concisely to obtain positive results.

·       English skills/ Negotiation skills/ Problem solving skills.

·       Good Microsoft Office skills (Excel, Word, power point etc.)

·       Graduated from Supply Chain, Logistics, Transportation Management, Business or other related discipline.