Senior Collections Policy Development Specialist

Job Description

Collections Policy Making

• Compose and revise regulations for debt management and settlement, collections policies in compliance with SBV’s and VPB FC’s regulations and collections strategies from time to time
• Review all initial regulations, processes composed by Collections Operation Dept. to ensure all documents are in compliance with VPB FC’s regulations and collections strategies from time to time.
• Prepare and roll-out collections bulletin to relevant departments
• Send current bonus policies to relevant departments for bonus calculation

Build collections strategies

• Propose collections target to meet the overall business plan of the company
• Follow up with MIS report and BAU to provide decent highlights and solutions to achieve assigned target
• Be in charge of ad-hoc and intensive analysis for investigation purpose

Composing bonus schemes for Collections Center, Campaigns:

• Compose and submit the proposals for bonus/service fee schemes, campaigns boosting collections performance
• Follow up with reviewing departments to get the proposal approved

Reporting

• Prepare reports/dispatches to SBV related to debt management
• Follow up status of document issuance and proposal approval
• Ensure operating in accordance with the approved regulations, policies and procedures