28/05/2024
Customer Service , Freight / Logistics / Warehouse , Printing / Publishing
Permanent
Competitive
3 - 5 Years
Experienced (Non - Manager)
21/06/2024
- Drive the aligned sales turnover through the assigned customers
- Build and develop good relationship with accounts. Capture and solve occurred issue(s) relating to respective account.
- Responsible for fast feedback to customer once receive the enquiry.
- Sustains rapport with key accounts by making periodic visits;
- Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
- Provide information to QC / QA whenever CS received complain from customer
- Keep tracking base stock/ other stock status with Supply chain department.
- Maintains records and reports in an organized manner.
- Follow Team leader’s decision as well as company’s rules & regulation
§ Excellent communication skills – verbal and written
§ Accurate computer skills
§ Working knowledge of software packages (applicable at the time)
§ Time management skills – self-motivator and work to strict deadlines
§ Flexible team player
§ Proficient in English
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