(Senior) Export and Import Officer

Job Description

Export:

• Coordinate with the Customer Service team to monitor orders on hand, issue a weekly container loading schedule and submit it to the warehouse; and follow up on empty container pickup. Ensure customer satisfaction on delivery.
• Prepare a full set of shipping documents for customs declaration (commercial invoice, packing list, COA…). Arrange documents to submit for the applicable C/O (Form D, E,…). Issue DG Application Form and submit it to shipping lines/ forwarding agents for space booking.
• Follow up with shipping lines/ forwarding agents until booking confirmation is released, and keep customers and relevant departments informed of shipping schedule (ETD, ETA). Check and confirm all data declarations are accurate before the agency transmits data to the Customs Office; especially the right type of export (trading or domestic manufacturing export, return…).
• International freight planning and management in coordination with the forwarding agents. Ensure pre-defined booking for export shipments, follow-up, and bring in early warning of possible delays.
• Manage forwarding agents’ performance, and continue improving their services.
• Closely monitor the quota declared at the import phase and the quantity of goods exported for customs liquidation.

Import:

• Order finished goods and machines as requested by Sales/end users.
• Ensure timely delivery of goods in compliance with the purchase orders. Follow up and ensure that goods are delivered in accordance with the purchase order and without any delay.
• Collect shipping docs, check document accuracy, and ensure the permit (if applicable) is obtained before goods arrive; follow up customs clearance with the forwarder agencies. Ensure the customs declaration is opened in the right type (trading, import for manufacturing export, in transit (to bonded warehouse)…
• Arrange and follow up on import duty payment (if applicable) and VAT payment. Check all handling fees (issued by the shipping line) to ensure the charges are reasonable; otherwise, need to work with the supplier/shipping lines to verify again.
• Minimize demurrage and detention fees, and closely monitor the customs clearance lead time.

Customs declaration – liquidation and close book:

• Submit a report on how raw materials, supplies, machinery, equipment, and exported goods were used during the fiscal year.
• Close monitoring of the quota declared at the import phase and the quantity of goods exported for customs liquidation.
• Ensure and manage to declare the value or quantity of raw materials, supplies, and components that are used for manufacture of products that are imported in reality and granted duty exemption while following customs procedures.
• Ensure the close monitoring of the refundable import duties on imported raw materials, supplies, and components that must agree with the quantity of raw materials, supplies, and components used for manufacturing products that are exported in reality.
• Maintain master data for HS codes, “Phân Tích Phân Loại” Result, and tax rates. Continuous updates on import/export regulations and laws.
• Follow up and report to Purchasing Manager on agreed KPIs. Perform other tasks as assigned by the Purchasing Manager.