Software Developer Intern

Job Description

• Design, configure, and customize ServiceNow applications including Incident Management, Change Management, Problem Management, Service Catalog, and CMDB to meet the organization’s needs.

• Write and maintain client scripts, business rules, UI policies, and workflows. Leverage ServiceNow's scripting capabilities to implement automation, integrations, and custom functionality.

• Design and implement integrations between ServiceNow and third-party systems using REST, SOAP, and other APIs

• Perform requirement analysis, design, implementation and technical documentation

• Perform product testing and provide test documentation to ensure quality consistency

• Support for team competence development (Knowledge sharing, Research, …)

• Configure and customize the ServiceNow ITSM, ITOM, ITBM, and other modules to meet business requirements

• Work in a fast-paced, Agile/Scrum engineering environment delivering incremental software with high quality

Job Requirement

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too: 

• Final year undergraduate in Computer Science or related area with a software development focus 

• Good communication skill, both verbal and written 

• Fast learner with dedication to personal development 

• Strong problem-solving skills and the ability to troubleshoot and resolve issues quickly 

• Working command of spoken and written English and Vietnamese - you will have a great opportunity to improve your English on the job  

Nice to have: 

• Basic knowledge of web development (HTML, CSS, JavaScript). 

• Basic understanding of ITSM systems (IT Service Management) or the ServiceNow platform is an advantage. 

• Experience with APIs or knowledge of REST/SOAP is a plus. 

• Understanding of ITIL best practices and how they are implemented within ServiceNow