Software Quality Assurance Manager

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, home sporting goods, furniture, outdoor and gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.
Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.

I. JOB DECRIPTIONS

1. Leadership:

• Lead and manage QA teams, providing mentorship, training, and career development opportunities.

• Oversee all testing activities, including manual, automated, performance, and security testing, to ensure thorough coverage.

2. Result Driven:

• Conduct regular quality audits and reviews to identify areas for process improvement.

• Manage budgets, resources, and timelines to support QA initiatives and projects.

3. Collaboration:

• Collaborate with product managers, developers, and stakeholders to establish quality objectives and deliverables.

4. Execution:

• Develop and implement comprehensive QA strategies, policies, and procedures.

• Define and track QA metrics, such as defect rates, test coverage, and release quality, to measure the effectiveness of QA processes.

• Lead risk assessments and define mitigation strategies for potential quality issues.

Job Requirement

II. REQUIREMENTS

1. Knowledge

• In-depth understanding of software quality assurance principles, methodologies, and best practices.
• Expertise in QA tools and technologies, such as Selenium, JIRA, Postman, and CI/CD tools like Jenkins or GitLab CI.
• Knowledge of software development methodologies (Agile, Scrum) and their impact on QA workflows.
• Awareness of industry standards for software quality, including ISO and CMMI.
• Strong knowledge of risk assessment and mitigation strategies in software development.
• Experience with accessibility and compliance testing (e.g., WCAG, GDPR).

2. Skills/Experience

• Overall 6+ years of experience in Software Testing field and at least 1+ years of experience working as Software QA Manager.
• Proven leadership and team management skills to inspire and guide QA teams effectively.
• Strong analytical and problem-solving skills to address complex quality challenges.
• Excellent communication and interpersonal skills for collaborating with stakeholders at all levels.
• Strategic thinking to align QA initiatives with business goals and customer expectations.
• Proficiency in creating scalable and reusable testing frameworks and processes.
• Conflict resolution and decision-making skills to address quality-related concerns effectively.

III. WHY YOU WILL LOVE JOINING US?

1. FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

2. FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!