Special Accounts Manager

Job Description

· Receive projects from an established or new account.

· Process projects with the various departments and follow their progress

· Work with costing to make sure quotes are turned around to the customer quickly

· Understand best use of materials and requirements of the individual customers.

· Keep TA senior management team aware of any issues in development or flow in production

· Communicate in an understandable and organized manner with the customer to give them confidence that their business is most important. That all aspects of the projects are being followed closely.

· Have the ability to or desire to, evaluate wood and metal finishes developed from reference materials, guiding the customer to the best combination of materials for a finish.

· Collaborate with planning to achieve required shipping dates that were promised on the initial acceptance of each project

- Working Time: Monday - Friday, 8-17h10,

- Transport Location: Sài Gòn, Bình Dương, Biên Hòa

Job Requirement

·         University degree in business related studies is preferred, but not mandatory

·         5 years’ experience in product development with a focus on direct customer communication

·         Ability to collaborate with departments and read a CAD drawing

·         Strong observation and communication skills. You must be able to establish and maintain interpersonal relationships, as well as handle complaints, settle disputes and resolve conflicts.

·         Mandarin speaking a plus, but not required

·         English speaking and writing to a high level required

·         MS office and use of all collaborative software required

·         Must have strong decision-making skills, as well as the ability to organize and prioritize work.

·         Need to be self-managed and set priorities for meeting all customer requirements

Monitor production and work with production planning and customer service to ensure shipping on time. Communicate clear and verified reporting.

Management Expertise

·         Win-Win negotiating style

·         Team collaboration and ability to work with people of different cultures and backgrounds

·         Opportunity view of every challenge presented

·         High integrity with the customer and collaboration internally