Student Experience Officer - Chuyên viên Trải nghiệm Học viên (10 - 15 Triệu)

Job Description

1/ Event Organization and Coordination: (35%)

• Planning and decorating events at the center and managing guest registration.
• Coordinating with the marketing team for event-related activities and implementation.

2/ Student Engagement: (45%)

• Build strong relationships with students (children from 3 - 12 ages), maintaining trust and motivation throughout their journey.
• Address feedback, resolve complaints, and ensure students remain engaged and satisfied.
• Create a fun, total-English environment and proactively add value to students’ experiences.

3/ Internal Revenue: (20%)

• Partner with Educational Consultants to identify upselling and referral opportunities.
• Support contract renewals by showcasing students’ progress and setting appointments for discussions.

BENEFIT:

• Base Salary: 10,000,000 - 15,000,000
• Working in a young and dynamic environment.
• Empowered and proactive in your work.

Job Requirement

• Confident and fluent in English communication.
• Energetic, positive, friendly and professional.
• High level of emotional intelligence.
• Committed to inspiring and motivating people from a variety of backgrounds.
• Passionate about education, languages and providing excellent customer service.
• Driven by the improvement and success of your students.
• Growth-mindset oriented and committed to continual professional development.

WORKING TIME:

• Fulltime: From 12 AM to 9 PM (break time: 1 hour)
• Parttime: Priority 6 PM – 9 PM
• Off 1.5 day/week